Challenge 25 Policy
We operate a strict "Challenge 25" policy across our shop, tours and events. If you look younger than 25, you will be asked to provide photo ID before purchasing alcohol, or taking part in the tour or event. Acceptable forms of identification include Proof of Age cards bearing the "Pass" hologram symbol; a UK Photo Driving license; a passport; or a military ID card. Failure to provide suitable proof of age will unfortunately mean you will be denied the sale of alcohol and/or not be permitted to take part in the tour or event, with no refund being issues in the case of the latter.
Only persons over the age of 18 may purchase alcohol at the Vintersol Distillery shop.
We only accept payments by card. We are unable to take cash, cheque, or other means of payment.
Distillery Tours & Events
Only persons over the age of 18 may attend tours and events at Vintersol Distillery.
We suggest all guests try to arrive at the distillery 15 minutes before the start of their tour, to limit the possibility of delays.
Vintersol Distillery is a working industrial space. We therefore recommend all guests wear sensible close-toed shoes when visiting the site in order to minimize the risk of slips, trips and other possible sources of injury.
A minimum of 7 days' notice will be required for any changes to your booking. However, in the event of any last-minute changes, please contact us and we will do our best to accommodate you.
Refunds for bookings are only available up to 7 days before the date of the booked tour or event, and can only be made to the credit or debit card used to make the booking.
We reserve the right to refuse access and/or continuation of a Vintersol Distillery tour due to inappropriate and/or disruptive behaviour.
Changes In Terms
Vintersol Distillery reserves the right to change any of terms or conditions at any time for any reason, without prior notice. Any modification of these terms will be deemed effective from the date on which they are posted to the Vintersol Distillery Website.
This website is owned and operated by Vintersol Distillery Ltd.